More than 255,087 reviews

Rating 4.9/5 TrustScore 4.9/5 Rating 4.9/5
9,234 reviews Service: 52,276
| Product: 45,870
Service: 75,905
| Product: 71,807

At Pharmica, we aspire to provide exceptional patient care and take great pride in our customer service. Read our independent customer feedback below or visit Feefo, Trustpilot and Google directly to see all our reviews.

Ranked #1 on Trustpilot across five categories Pharmacy, Online Pharmacy, Weight Loss Service, Chemist, and Prescription Medication Vendor, among UK businesses with over 50,000 reviews.

Proud winner of the Feefo Platinum Trusted Service Award in 2024, 2025 and 2026 for outstanding service to our patients.

Read What Our
Customers Have to Say

Customer service POOR. I ordered an item that I DID NOT receive. Despite explaining to this company that Royal Mail has marked my item as delivered even though it had not been delivered to my address, this company advised me to ask the neighbours if they had received it. I did so to no avail. I explained this to this company, but they were adamant it had been delivered and to keep asking the neighbours? It’s not my responsibility to search the neighbourhood for a parcel that wasn’t delivered to the right address and although its not your direct fault, you are still liable to dispute this with Royal Mail and offer me a replacement or refund as requested. This company has not bothered to reply to my email hence why I am leaving this review. I will also be taking this up with my bank. First time ordering from this company and it’s safe to say it will be my last.

Review from: Google

TickVerified Buyer

Arrived very promptly and exactly as expected.

Review from: Google

TickVerified Buyer

Review from: Google

TickVerified Buyer

"Discreet and delivered on time"

Discreet and delivered on time

Review from: Trustpilot

TickVerified Buyer

Thank you for the fast and pleasant service. I hope it will be a pleasure to contact in the future.

Review from: Google

TickVerified Buyer

Review from: Feefo

TickVerified Buyer

"Great communication…and prompt shipping…would definitely use this company again.."

Great communication…and prompt shipping

Review from: Trustpilot

TickVerified Buyer

"simply the best"

been getting my prescription from pharmica for some time now and allways had good service and good price, i would recommend them to be the best to order from

Review from: Trustpilot

TickVerified Buyer

"Ease of order"

Very quick service

Review from: Feefo

TickVerified Buyer

"Very Reliable"

A speedy delivery and to my place of work which was incredibly helpful.

Review from: Feefo

TickVerified Buyer

All reviews externally verified by Feefo and Trustpilot